Frequently asked questions:

How to order / Delivery process

How long does an average delivery take?
Here you will find information about our delivery times.
What payment methods do we accept?
At the moment we only accept PayPal, Sofort Payment or bank transfer. Feel free to contact OS!
What are the shipping costs for my order?
Spot your shipping costs easily here.
How to use the Oldskull Promo Codes ?
You can smoothly redeem your Promo Code in your shopping cart before starting the checkout process.
How to subscribe to the OS Newsletter?
Please enter your email address in the Newsletter Signup box, which can be found on our cover page. Here you will get OS information about our latest products and upcoming promotion/sales activities.

Returns & Exchange

How to return or exchange your order?
If you are not completely satisfied with your order, you can return your items to the following address:
Oldskull Europe GmbH
Weingraben 3
85368 Moosburg
At the moment, we don´t provide a label for returns. Please include a short message or the copy of your invoice in your parcel, so we can realise the best service for you.
Good news: In case of an exchange, we resend the shipment to you with no extra charge.
Once we received your returned items, we will refund the money on your original method of payment.
Free Returns?
If you have ordered with PayPal, you may be able to refund the cost of your return. Please inform yourself under this Link directly on the PayPal page.

Sizes / Size Chart

What sizes should I order?
We would never recommend which size to purchase, since every person has an individual body shape and personal preferences regarding fit and feel. Oldskull clothing is rather slim fitting, therefore we advise you to consider this when placing your order. Check our size chart to help with your decision.
What to do, if my size is not available anymore?
In the event, that your size is not available anymore, please contact us directly via email ( We will try then to find a suitable solution for your request.
Where can I find your size chart?
Since we are providing exclusive Streetwear from Asia, sizes may vary from the ones you know. To avoid any kind of disappointment, we strongly advise you to check and compare our size data with your favourite T-Shirt. This will make your order a success and you will get your new favourite shirt from OS. For intermediate sizes we recommend you to go for the larger one. Check our size chart to help with your decision.

My Account

How to create an OS account?
If you would like to create an OS account simply follow the instructions after hitting the "my account" button. After entering your personal data you may log in as a registered customer with your password for each new order.
How can I amend my personal data
To amend your personal data such as password, email address or other details log into your account and follow the instructions.
How to delete my account?
In case you want your account to be permanently deleted, please feel free to contact us via email (

Technical Issues

I have problems with the payment
If you have any problems with your payment either contact your PSP or write us an e-mail to, so that we can exclude eventual technical errors.
General issues
For all other issues, we ask you to get in touch with us immediately, so that we can find an adequate solution as quick as possible. Once again, please send us an email ( or use our contact form. Don´t be shy, ask the Oldskull Guy!